1. Service
SML Services designs, develops, and maintains websites for businesses. The service includes the initial build of the site and a monthly maintenance plan covering hosting, domain, and support, as agreed for each project.
2. Payments
- There are no fixed prices — every project is scoped and quoted individually based on what the client needs. The website build is a one-time fee, agreed and paid before or at the start of the project.
- Monthly maintenance is billed on a recurring basis at the rate agreed for the project. The site remains active for as long as the subscription is current.
- All quotes and invoices are issued in US dollars (USD) unless otherwise agreed.
3. Non-payment
- If a maintenance payment is missed, we will notify the client and provide a 15-day grace period.
- If the balance remains unpaid after that period, the site may be suspended (taken offline) until payment is brought current.
- After an additional 30 days of non-payment, the service may be terminated.
4. Domain
- The domain is registered and managed by SML Services as part of the maintenance service, and remains the property of SML Services even while the site is in use by the client — it is not transferred as part of this service.
- Because the domain is tied to the maintenance subscription, it follows the same suspension and termination terms described in Section 3 (Non-payment): if maintenance payments lapse, the domain may be affected along with the rest of the site, even though SML Services retains ownership of the registration.
5. Code ownership
- The source code, templates, and underlying technical infrastructure are the property of SML Services.
- The client is granted the right to use the site for as long as their subscription remains active. Purchasing the service does not transfer ownership of the code.
- Clients who wish to acquire the source code to operate independently may do so under a separate agreement and payment.
6. Scope of maintenance
- Monthly maintenance covers hosting, domain, security updates, and minor content changes (text, images, hours, pricing).
- Major redesigns, new sections, or additional functionality are quoted separately.
7. Client content
- The client is responsible for the text, images, and materials they provide, and warrants that they have the right to use them.
- SML Services is not responsible for content supplied by the client.
8. Availability
We work to keep the site online continuously, but we do not guarantee uninterrupted availability, as it depends on third-party hosting and domain providers.
9. Cancellation
The client may cancel the service at any time with 30 days' notice. No refunds are issued for periods already paid.
10. Limitation of liability
The service is provided "as is." SML Services is not liable for indirect losses, lost profits, or damages arising from the use or inability to use the site.
11. Changes to these terms
SML Services may update these terms from time to time. Changes will be posted on this page along with the updated date.